Our pre-order policy is designed to provide you with all the information you need to place a pre-order with us and ensure a smooth and satisfactory experience.
Definition of Pre-Order: A pre-order is an order placed for a product that is not yet available for delivery. By placing a pre-order, you are reserving a product in advance of its release date.
Availability: Pre-ordered products are expected to be available on the specified release date, but please be aware that release dates are subject to change. We will do our best to keep you informed of any changes, but we cannot guarantee the availability of pre-ordered products.
Payment: Your credit card or other payment method will be charged at the time of placing the pre-order. If the release date is changed or the product is cancelled, you will receive a full refund.
Cancellation: You may cancel your pre-order at any time prior to the product’s release. To cancel your pre-order, please contact us at email@example.com.
Delivery: Pre-ordered products will be delivered as soon as they become available. Delivery times may vary based on your location and the shipping method you choose.
Warranty: Pre-ordered products come with the same warranty as products that are available for immediate delivery. Please refer to our warranty policy for more information.
Returns: Pre-ordered products may be returned in accordance with our standard return policy. Please refer to our return policy for more information.
Contact Us: If you have any questions about our pre-order policy or your pre-order, please do not hesitate to contact us at firstname.lastname@example.org.